For most long-term investors, they should be in Class A shares. Class C shares are more expensive and can significantly eat away at your investment returns over time.
If your financial advisor recommended C-shares for your long-term retirement account, you may have a claim to recover those unnecessary fees.

The “Level-Load” Trap: Why C-Shares Can Be Toxic
While Class A shares have an upfront fee, Class C shares carry a high “level-load”—an ongoing annual fee (often a 12b-1 fee) that never goes away.
- The Math Problem: After just a few years, the cumulative annual fees of a C-share often exceed the one-time upfront cost of an A-share.
- The Conflict of Interest: Brokers often prefer C-shares because they provide a steady, ongoing stream of commission revenue. This creates a direct conflict between your best interests and the broker’s paycheck.
- Missing Discounts: Unlike Class A shares, C-shares rarely offer “breakpoints” (volume discounts for larger investments), meaning you could be paying top-dollar fees even on a large portfolio.
Did Your Advisor Fail You?
FINRA rules and Regulation Best Interest (Reg BI) require advisors to recommend the share class that is most advantageous to you, not the one that pays them the most. Common red flags include:
- Recommending C-shares for an account with a long-term time horizon (5+ years).
- Failing to disclose that A-shares would be cheaper over time.
- “Switching” you between different fund families, triggering new fees.
- Placing large amounts of money into C-shares that would have qualified for a “breakpoint” discount in A-shares.
Important Note: You don’t have to wait for the SEC or FINRA to fine your firm. Many investors are eligible for private FINRA arbitration to recover their specific losses. Even if your account has grown, you may still be entitled to the “lost opportunity” costs of those excessive fees.
How to Find Out if You Have a Claim
- Check Your Statements: Look for “Class C” or “Level Load” next to your mutual fund holdings.
- Review the Fees: Are you paying 1% or more every year just in “distribution” or 12b-1 fees?
- Ask the Hard Questions: Did your advisor explain why they chose C-shares over A-shares?
As we discuss in our video, Do You Dare Sue Your Broker?, many investors are hesitant to take action because they like their advisor personally. But business is business—and if they placed their commissions above your retirement security, they violated their duty to you.

Sean M. Sweeney is a shareholder at Halling and Cayo, a full service law firm in Milwaukee, WI and the head of its Securities Litigation team.
He represents individual and institutional investors in FINRA arbitration and court nationwide. He recovers investment losses from fraud or breach of duty from their broker-dealer.
Contact him at (414) 755-5020 or via e-mail at SMS@hallingcayo.com to see if he can help recover your funds.
